IT Field Technician
104 Homestead Drive Jackson, Mississippi 39110
Zycron has joined with a large software development company in search of an IT Field Technician.
This is a contract to hire position in Jackson, MS.
Essential Duties and Responsibilities:
- Provide high level of in-house and onsite service for clients by resolving technical problems.
- Responsible for repairing, installing, and maintaining equipment and conducting moves/adds/changes to hardware product.
- Conduct on-site upgrades, configurations, and testing of client’ s equipment.
- Coordinate service request for the installation/de-installation of new equipment
- Maintain knowledge of new technologies and vendor offerings that are cost effective and optimize client satisfaction.
- Maintain appropriate records and documentation of service work performed and ensure timely communication with supervisor concerning service status and potential issues.
- Bachelor’ s Degree or an Associate’ s Degree in the field of technology, or equivalent education and/or experience.
- Work Experience:
- Bench and/or on-site service technical experience – 1 - 3 yrs.
- Customer Interface experience - 1 - 3 yrs.
- Technical Skills:
- Good understanding of technical theory for microcomputers, and corresponding peripheral.
- Must be familiar with and able to support Microsoft Office applications along with Windows OS, Windows 7, and Windows 8.
- Experience required in troubleshooting and repairing of desktops and laptops. Knowledge of printer repair, and printing technology preferred.
- Must be familiar with the Network environment and able to resolve basic connectivity issues.
- Must be familiar with diagnosing and troubleshooting servers. Must understand hardware configurations such as Array Controllers, Redundancies, etc.
- A+ Certification.
- Hardware Vendor certifications (Compaq, IBM, HP, etc) requested but not required.
If interested in learning more about Zycron and this opportunity, please submit your resume for consideration to Chantal Konopka, firstname.lastname@example.org
Job ID Number: 66278 (Please reference in call or email)
Only candidates with backgrounds who match our client' s requested experience will be contacted. Do not take this as a poor reflection on your experience, just a decision for the specific needs of our client' s project/job. We look forward to working with you.
Zycron, a Brand of BG Staffing, Inc. (NYSE American: BGSF), is one of the largest IT solutions firms headquartered in Tennessee. We provide client-specific solutions from staffing to outsourcing across all industries, with extensive experience in health care, energy and utilities, and state and local government.
To learn more about our services visit www.zycron.com