Cisco Voice Engineer

Chattanooga, TN 37402-2801

Posted: 12/26/2018 Employment Type: Contract Industry: IT Job Number: 17047

Zycron has joined with a large utility company in search of a Cisco Voice Engineer. 

This person must have extensive experience implementing and maintaining Cisco Collaboration products including, but not limited to: Cisco Webex Teams, Cisco Webex Meetings, Cisco Unified Communications, Cisco Unified Call Center, Cisco Unity.

Essential Duties and Responsibilities:   

  • Also must have experience with these technologies in both on premises and cloud offerings as applicable, e.g.
  • Cisco Hosted Communications Services and Hosted Communications Services-Government.
  • Serves as the technical expert in network operations engineering and provides daily authoritative advice in support of the engineering design process.
  • Can act as a technical or team leader for specific scopes of work for finite periods of time, generally but not limited to work scopes valued at less than $250,000.
  • Ability to mentor a and b level’s on complex issues impacting the infrastructure and business processes.
  • Expert knowledge of cisco unified communications (both on prem and cloud), cisco router, switch, firewall, ucs, and avaya voice.
  • In depth knowledge and understanding of a broad range of management, compute and networking technologies.
  • A bachelor’s degree in computer science, engineering, mathematics or related field of study; or equivalent education, training & experience. 

Education/Preferred Skills/Experience:

  • A Bachelor’s degree in computer science, engineering, mathematics or related field of study; or equivalent education, training & experience.
  • Relevant Cisco certifications preferred.
  • General understanding of business environment, i.e., budgeting, life-cycle costing, customer support.
  • Extensive experience and expert knowledge in supporting the operation of large, multi-dimensional systems across broad IT technology areas.
  • Demonstrated knowledge of transformation impact, change management, and business metrics.
  • Strong facilitation, negotiation, and intervention skills.
  • Excellent communication skills, both oral and written.
  • Ability to challenge and influence teams in a fast-paced, deadline-oriented environment while dealing diplomatically with internal and external partners.
  • Must be able to maintain elevated clearance such as, but not limited to NERC CIP, Sensitive, and/or Fitness for duty clearances.

If interested in learning more about Zycron and this opportunity, please submit your resume for consideration to Jennifer Wollin at

Job ID Number: 17047 (Please reference in call or email)  

Only candidates with backgrounds who match our client's requested experience will be contacted. Do not take this as a poor reflection on your experience, just a decision for the specific needs of our client's project/job. We look forward to working with you.

Zycron, a Brand of BG Staffing, Inc. (NYSE American: BGSF), is one of the largest IT solutions firms headquartered in Tennessee. We provide client-specific solutions from staffing to outsourcing across all industries, with extensive experience in health care, energy and utilities, and state and local government.

To learn more about our services, visit

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